Effective January 7, 2005


To describe what personal information of USA residents and other persons (including unincorporated partnerships and proprietorships) located in the USA that ACS Telecom ("we" or "us") collects of or from users of its website ("you"), how we use and share that information, and what steps we take to protect the privacy of such information.


This policy applies to personal information of persons located in the USA with whom we are doing or may do business. Personal information is factual or subjective information, recorded or not, about an identifiable person.


This policy describes the types of personal information that ACS Telecom collects from or about you, how we use and share that information, and what steps we take to protect the privacy of that information. This policy also specifies your rights and our obligations with respect to your personal information.


ACS Telecom is committed to protecting any personal information that you may provide to us. In particular, we believe it is important for you to know how we treat information about you that we may receive from this Web site.

Information Collected

In general, you can visit this Web site without telling us who you are or revealing any information about yourself. Our web servers collect the domain names, not the e-mail addresses, of visitors. Our web servers also seek (as many Web sites do) to place a "cookie" (a small data file) on your computer's hard drive which allows the server to determine the computer when it visits again, in order to track statistical information about navigation through our site. This cookie is not used to obtain your name or any personal data, and the information that is tracked is used only for internal purposes, such as to improve site navigation, and is not shared with any third parties outside of the ACS organization. However, if you prefer not to accept cookies, you can set your browser to reject them or to alert you before one is placed.

In addition, there are portions of this Web site where we may need to collect personal information from you for a specific purpose, such as to provide you with certain information you request or to otherwise facilitate your transactions with us. The information collected from you may include your name, address, job title, telephone, fax number, or e-mail address and unique identifiers (like password and user login). We may also collect information from you regarding your customers. You will generally need to use your login and password to this Web site or complete a registration form, quote form, order form, or some other form giving us such personal information. If you have a login and password to this Web site, in addition to collecting your personal information, we may use cookies to keep track of your quotes and orders placed on this Web site and we may also use cookies to deliver content specific to your interests.

This Web site is not intended for persons under 13 years of age. We do not knowingly solicit or collect personal information from or about children, and we do not knowingly market our products or services to children.

Use of Collected Information

Unless you use your login and password to access this Web site, domain name information that we collect is not used to personally identify you and instead is aggregated to measure the number of visits, average time spent on the site, pages viewed, etc., so that we may measure the use of our site and improve the content of our site. However, if you use your login and password to access this Web site, we may use domain name information to personally identify you and determine the number of times you visit this Web site, the pages that you view and time spent on the site so that we can enhance your visit to our Web site.

When personal information is collected from you, such as your name and e-mail address, we generally use the personal information you provide only to respond to your inquiry, process your request, facilitate transactions with you, conduct surveys regarding this Web site, and/or for marketing purposes (the "Uses"). For example, your personal information from the registration form may be used to send you information about ACS Telecom, promotional materials from us or our affiliates, and transaction acknowledgements. Your information is also used to contact you (or your customers) when necessary. However, your contact information and order information will not be given or sold to any outside organization except for authorized agents or contractors of ACS Telecom or in the event we sell all or substantially all of our assets.

We may share the personal information you provide with other companies we have hired to provide services for us or with our vendor partners. These companies are contractually bound to use personal information we share with them only to perform the services we have hired them to provide. We do not share, sell, or lease personal information about you to any third parties for their marketing use. We will release information about you if you direct us to do so, if we are required by law to do so, or in other legally limited circumstances (for example, to protect your account from fraud).

Links to Other Sites

ACS Telecom's Web site may contain links to other sites such as ACS Telecom's distributors and sales affiliates. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices employed by other sites.

Security of Collected Information

We follow generally accepted industry standards to protect your personal information from unauthorized or inappropriate access. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We restrict access to information about you to those ACS Telecom workers who need to know the information for the Uses.

Access to Collected Information

You may review and update the information that you provide to us through this Web site by contacting us as described below.


We provide you the opportunity to 'opt-out' of having your personal information used for certain marketing and promotional emails. Of course, you always have the ability to not provide us with any personal information, however, that could limit the types of services that we can provide to you.

Contacting Us

If you have any questions about this privacy policy, please use the Contact Us page. We welcome your questions and suggestions about our privacy policy.

Changes to this Policy

Please check this privacy policy periodically to inform yourself of any changes. Although we reserve the right to modify or supplement this privacy policy, we will provide notice to you on this Web site of any major changes for at least 30 days following the change.